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Seite 15
Fengchia College of Business and Engineering 18. Tamkang College of Arts and Sciences 19. Kaoshiung Medical College 20. Taipei Medical College 21. China Medical College 22. National Taiwan Senior College of Arts 23.
Fengchia College of Business and Engineering 18. Tamkang College of Arts and Sciences 19. Kaoshiung Medical College 20. Taipei Medical College 21. China Medical College 22. National Taiwan Senior College of Arts 23.
Seite 190
David A. Garvin " Quality on the Line " Harvard Business Review , September October 1983 , P.65-75 . 6. David A. Garvin " What Does Product Quality Really Mean ? " Sloan Management Review , Fall 1984 , p.25-41 . 7.
David A. Garvin " Quality on the Line " Harvard Business Review , September October 1983 , P.65-75 . 6. David A. Garvin " What Does Product Quality Really Mean ? " Sloan Management Review , Fall 1984 , p.25-41 . 7.
Seite 191
K. Theodor Krantz " How Velcro Got Hooked on Quality " Harvard Business Review , Sept - Oct . 1989 , P34-40 23. Larry V. Utzig " Reconciling the Two Views of Quality " Cost Management , 1990 , P. 365-368 . 24.
K. Theodor Krantz " How Velcro Got Hooked on Quality " Harvard Business Review , Sept - Oct . 1989 , P34-40 23. Larry V. Utzig " Reconciling the Two Views of Quality " Cost Management , 1990 , P. 365-368 . 24.
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